Shipping Policy
Thank you for shopping with us! We're committed to getting your order to you as quickly and safely as possible.
Order Processing
- All orders are processed within 1–2 business days after payment has been received.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order has been dispatched, you will receive a confirmation email with tracking information (where available).
Shipping Times
International Shipping
Estimated delivery time for international orders is 7–12 business days from the date of dispatch.
Please note that delivery times are estimates and may vary depending on your location, customs processing, local postal services, weather conditions, and other unforeseen circumstances.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location and the shipping method selected.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by your country's customs authority. These charges are the responsibility of the customer.
Tracking Your Order
If tracking is available for your shipment, you will receive a tracking number via email once your order has been dispatched. Please allow up to 48 hours for tracking information to update.
Incorrect Address
Please ensure your shipping address is correct before placing your order. We are not responsible for delays or lost packages resulting from incorrect or incomplete shipping information.
Delayed or Lost Orders
While we work with trusted shipping partners, delays can occasionally occur due to factors beyond our control. If your order has not arrived within the estimated delivery timeframe, please contact our customer support team and we'll be happy to assist you.
Contact Us
If you have any questions about shipping or your order, please contact our customer support team. We're always happy to help.